Below are our most frequently asked questions. If you have a query that is not on the list, or if you would like more information, please call us on 01962 855188 or contact us via our enquiry form.
Our facilities include:
All rooms are en suite.
Cost varies depending on room. Please contact us for a quote.
The fee covers everything with the exception of incidentals such as hairdressers, chiropodists, newspapers etc.
The Activity Co-ordinator provides a weekly schedule of activities and forthcoming events, which include:
All meals are served either in the dining room or bedroom depending on personal choice. Westacre has a chef who provides freshly prepared cooked meals. The chef regularly visits residents to discuss food preferences and maintains a varied menu. In addition, high calorie food for those on soft and pureed diets will be provided.
Yes, families are welcome to take their relative on an outing. All we ask is that families (where possible) pre-arrange this so that staff can ensure that their relative is ready.
Visitors are encouraged to visit as often as possible, and where appropriate. Visits encourage a sense of wellbeing and improve the morale of the individual. Shared activities or simple reminiscence can lift mood and benefit all. Life story books or photo albums are of great use in promoting personal identification to someone who is failing in many other aspects of their life.
Westacre offers a monthly Relatives Support Group, which focuses on supporting visitors to share feelings in a safe and non-judgmental environment, whilst offering peer support form those who are in a similar situation.
Management has a commitment to providing staff with facilities and support to undertake training and further education that will ensure the provision of good quality care.