I am writing to congratulate your wonderful team on helping Mr C.P. settle into your home. Your team have really shown good, compassionate and person-centred care towards Mr P. As you are aware he has moved care homes several times, but due to your team looking at the real person and adapting his care towards his individual needs he is finally settled and appears happy. I especially like the house with the locks and bolts that you have obtained for him.
As a person with over 12 years of experience with patients with a diagnosis of dementia and as a past registered care home manager I wanted to take the time to congratulate the wonderful care and management that you have all shown and to thank you for the wonderful partnership working with myself.
Helen Kalnicky RMN
Southern Health NHS – Winchester ICT OPMH